Customer Support

IT | EN

Customer Support

Continuous protection. Immediate response.

Through our partnership with The Guardian, a security company authorized by the Italian Ministry of the Interior, every alert is monitored by a 24/7 Monitoring Center, ensuring immediate assistance and continuous protection whenever you need it.

Through our partnership with The Guardian, a security company authorized by the Italian Ministry of the Interior, every alert is monitored by a 24/7 Monitoring Center, ensuring immediate assistance and continuous protection whenever you need it.

Fully Connected. Real-Time Protection.

Every GT ALARM device stays in constant communication with our 24/7 monitoring center.

Available on

In the event of an alarm or unusual activity, the system will:

Update you on the event status in real time

Trigger the response procedure via direct call or automated actions

Instantly alert the monitoring center

Send a notification to the owner’s GT ALARM App

Your vehicle’s security is always under control — even when you’re not nearby.

the GT ALARM monitoring center is staffed by trained professionals who can:

Receive and interpret alarm signals from your vehicle in real time

Support you in case of emergencies or other urgent situations

Distinguish between false alarms and genuine theft or tampering attempts

Alert authorities or dispatch on-site security when needed

How the GT ALARM & The Guardian Control Room Works

Your vehicle is equipped with a GT ALARM device connected via GPS/GSM

Any unusual signal (theft attempt, disconnection, tampering) is sent to the monitoring center


Qualified operators analyze the signal and trigger the response procedure

If confirmed, the police or local private security services are alerted

Real Interventions from Our Control Room

vehicles recovered with monitoring center assistance
from Our Control Room

+ 0
of thefts prevented thanks
to real-time alerts

+ 0 %
devices actively connected to the GT ALARM network across Europe

+ 0

Active intervention, even when you’re away

24/7 connected service, even on holidays

Fully integrated with the GT ALARM system

Lightning-fast response times

FAQ

Frequently asked questions

What is the GT ALARM Monitoring Centre and how does it work?

The GT ALARM Monitoring Centre is a dedicated service that monitors and manages security events generated by GT ALARM devices installed in your vehicle. In the event of an alarm, theft or suspicious activity, trained operators follow established response procedures to provide assistance and help protect your vehicle.

Yes. The GT ALARM Monitoring Centre operates 24 hours a day, 7 days a week, providing continuous support whenever it’s needed. This ensures a rapid response to theft attempts, vehicle tampering and other security-related incidents.

When your GT ALARM system detects a security event, the Monitoring Centre receives an alert and initiates the appropriate response based on your service plan. Depending on the type of incident, operators may verify the alert, contact you directly and provide assistance throughout the situation.

Yes. The Monitoring Centre is valuable not only in the event of theft but also for everyday vehicle security. Knowing that experienced operators are available 24/7 provides added confidence and peace of mind whenever you’re on the road.

A conventional car alarm can only alert you with a siren or a notification. A system connected to a 24/7 Monitoring Centre provides an additional layer of protection, with trained operators who can verify alerts, assist you and activate the appropriate response procedures when needed.

Combining advanced GPS technology with the expertise of dedicated security professionals delivers a higher level of protection than a traditional vehicle alarm alone. The result is a smarter, more comprehensive vehicle security solution designed to keep you connected and protected at all times

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Are you a customer or authorized installer?
Log in to your private area

Do you need the vehicle data sheets?

Are you a new GT ALARM installer?

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